Frequently Asked Questions

Q) How long can I stay in shelter?
A) We have a maximum stay policy of thirty days, although exceptions can be made if clients are actively seeking employment and housing. While in the shelter, clients meet with advocates on a daily basis to talk about strategy and progress.

Q) What about my kids?
A) Children may stay at the shelter, too. You will most likely share a room with them.

Q) Do you help men?
A) Yes, we help abused men. Men can use any of our services. We cannot place men in our shelter since it is for women and children only. However, if a man needs shelter we can provide hotel rooms or referrals to other shelters.

Q) Can my son stay in the shelter?
A) Boys under the age of 18 may stay in the shelter with their mother. After that age, we can provide a hotel room for the family.

Q) How much stuff can I bring?
A) We don’t have room for storage in the shelter so we ask that clients limit their things to one bag in the shelter.

Q) Where is the shelter?
A) For the safety of our clients, the shelter location is confidential. Once an advocate approves you for shelter, they will give you the address of the shelter and directions. If you need help with transportation, please let us know and we may be able to set up a cab ride for you to get to the shelter.

Q) What’s the shelter like?
A) “Shelter” may evoke image of a barn or cellar, but our shelter is just an ordinary house. There are two bathrooms, a television, a kid’s play room with toys and books, a washer and dryer, a well equipped kitchen, a living room and enough bed rooms to house 15 people.

Q) What is support group?
A) Many battered women say that the most helpful thing they have done is meeting other survivors and discussing common problems. Women from all different stages of domestic violence situations attend support group. The group discussion is mediated by our counselor.

Q) How much does it cost to file an order of protection?
A) It’s free. Our Legal Advocate can assist you with paperwork and the court process. For more information about orders of protection including definitions, paperwork and eligibility, please see the legal advocacy section under the What We Do tab of this website.

Q) Do I need to report to the police if I want to file for an order of protection?
A) No. You may be eligible for an order of protection whether or not you have reported the abuse to law enforcement, charges are filed, or you participate in the criminal prosecution of the perpetrator.