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information for survivors, friends and family, and community members

Frequently asked questions

Whether you need crisis support or are looking for ways to help survivors, Haven is here to answer your questions. For more details, confidential advice, or support related to a specific situation, please contact our Support Line or use our online chat.

 
 

WHO IS ELIGIBLE FOR haven’s SERVICES?

Anyone experiencing physical, emotional, financial, psychological or other abuse or harassment at the hands of an intimate partner, sex trafficker or stalker. These forms of abuse do not discriminate, and Haven is inclusive of all backgrounds and identities.

What is the shelter like?

Opened in 2023, Haven’s shelter was designed specifically to help heal trauma – both buildings on the campus have long lines of sight, excellent lighting, and many windows, to help people feel a sense of safety on the property. Haven’s shelter is a secure, disclosed location. Residents can come and go freely. Their friends can pick them up, and screened/approved case workers can visit them at our location.

How Can I support haven’s efforts in the community?

There are many ways to get involved or donate. Find out which avenue is right for you.

 
 

How long can someone stay in shelter?

We do not have a predetermined stay limit; we work with our shelter guests on a case-by-case basis. While in the shelter, participants can meet with advocates on a weekly basis to talk about strategy and progress in meeting personal goals.

Can children stay in shelter, too?

Children may stay at the shelter with their parent or guardian. An adult participant with accompanying children will most likely share a room with them.

Does HAVEN help men?

Yes, we support male survivors. Our shelter is gender-inclusive, as are all of our services.

How much stuff can a person bring to shelter?

We don’t have room for storage in the shelter, so we ask that participants limit their belongings to one or two bags per person.

Where is the shelter?

The Barnard Center is at 132 Pond Row in Bozeman.

What is support group?

Many survivors say that the most helpful thing they have done is meeting other survivors and discussing common problems. Our current support groups help women from all different stages of domestic violence. The group discussion is mediated by a trained support group facilitator. Support groups for men, people of varying identities and secondary survivors are available upon request and with interest from enough participants.

How much does it cost to file an order of protection?

It’s free. Our Legal Advocate can assist with paperwork and navigating the legal system. For more information about orders of protection including definitions, paperwork and eligibility, please see the legal advocacy section under the What We Do tab of this website.

Does someone need to report to the police if they want to file for an order of protection?

No. A person may be eligible for an order of protection whether or not they have reported the abuse to law enforcement, charges are filed, or if they participate in the criminal prosecution of the perpetrator.